How cancellation works

You may cancel from the billing portal or by contacting support from the subscription email. Cancellation stops the next renewal. Paid features remain available until the end of the current billing period unless access is terminated for breach.

Refund eligibility

Subscription allowances are digital service limits, are not stored value and do not roll over. Unused records, diagrams, videos or remaining time are not refundable merely because they were not used.

We consider duplicate charges, incorrect amounts, unauthorised transactions and verified technical failure preventing material access. Request review promptly with the account email and transaction reference. Nothing limits refunds required by applicable consumer law.

Renewals and failed payments

Monthly and yearly plans renew automatically until cancelled. A failed renewal may be retried by the payment provider and paid access may be restricted until payment succeeds. We do not add penalty interest.

Approved refund processing

Approved refunds are submitted to the original payment method. The payment provider and card network control the time until funds appear. Currency conversion or bank charges imposed by others are outside our control.

Billing questions and disputes

Contact support before opening a payment dispute so we can investigate the transaction and account. Provide no full card number or card security code. We may submit account, login, acceptance and usage records to a payment provider when responding to a lawful dispute.

Contact

The service is operated by CHURCHILL MOTOR COMPANY (DONCASTER) LTD, 8 Coppicewood Court, Balby, Doncaster, England, DN4 8SF, United Kingdom. Email support@churchillmotorr.shop or call +44 7916585719.